Hi Jon,
The project contained DLLs of purchased Telerik Reporting products. The rest of the code looks like a private work, which David is free to share with you.
All terms for distribution can be found in the License Agreement (http://www.telerik.com/purchase/license-agreement/reporting-dlw-s) or this can be discussed with our Sales team. Note that forums allow only image attachments and code blocks in plain text to be shared officially.
About getting support, depending on the situation we may got an idea of the issue even from one sentence. When the problem is not clear we need details who to reproduces it, what are the results (errors, warnings) in order to compare results, what steps are required and if visually we are looking at the same thing. The ways features can be combined are not unique and any developer can use own approach - the reason to ask for clarifications.
Your cooperation in such cases is a major factor, and without it we can only guess (which is not effective always).
Up to now, we aimed to answer all your inquiries, including these in the forum which is not officially supported. Our support lead is already informed about the opened cases due to the way you expressed frustration. If you want to share any feedback, please feel free to contact our Sales team or let me know if you want me to forward the threads to a next level management.
Regards,
Stef
Telerik by Progress
The project contained DLLs of purchased Telerik Reporting products. The rest of the code looks like a private work, which David is free to share with you.
All terms for distribution can be found in the License Agreement (http://www.telerik.com/purchase/license-agreement/reporting-dlw-s) or this can be discussed with our Sales team. Note that forums allow only image attachments and code blocks in plain text to be shared officially.
About getting support, depending on the situation we may got an idea of the issue even from one sentence. When the problem is not clear we need details who to reproduces it, what are the results (errors, warnings) in order to compare results, what steps are required and if visually we are looking at the same thing. The ways features can be combined are not unique and any developer can use own approach - the reason to ask for clarifications.
Your cooperation in such cases is a major factor, and without it we can only guess (which is not effective always).
Up to now, we aimed to answer all your inquiries, including these in the forum which is not officially supported. Our support lead is already informed about the opened cases due to the way you expressed frustration. If you want to share any feedback, please feel free to contact our Sales team or let me know if you want me to forward the threads to a next level management.
Regards,
Stef
Telerik by Progress
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